Innovation orientation in business services : scope, scale and measurement / Krzysztof Borodako, Jadwiga Berbeka, Michał Rudnicki.
- 作者： Borodako, Krzysztof author.
- 其他作者：
- 其他題名：
- Services, economy, and innovation
- 出版： Cheltenham, UK ;Northampton, MA : Edward Elgar Publishing ©2021
- 叢書名： Services, economy and innovation
- 主題： Organizational change. , Service industries , Technological innovations. , Knowledge management. , Strategic planning. , Organizational change. , Service industries--Technological innovations. , Knowledge management. , Strategic planning.
- ISBN： 1839109548 (hardback) 、 9781839109546 (hardback): NT$2578
- 書目註：Includes bibliographical references (pages 160-204) and index.
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讀者標籤：
- 系統號： 005692816 | 機讀編目格式
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This timely book proposes a new perspective on building innovation in companies providing business services. Implementing an innovation orientation paradigm based on six pillars - strategy, organizational culture, human resources, structure and process, marketing, and technology - it sets out a framework for achieving innovation through knowledge management. Offering practical suggestions for knowledge management, the book proposes a measurement tool of innovation orientation, highlighting the key challenges faced by companies providing business services and how a new, innovation-oriented paradigm can meet these challenges. Chapters provide a comprehensive analysis of service companies, illustrating a methodology by which these companies can gain a competitive advantage. Proposing theoretical insights for managing business services, this unique and state-of-the-art book will be of interest to international researchers of innovation and knowledge management, as it indicates potential paths for future research in these areas. Business managers and other practitioners will also benefit from this book's practical guidance in the role of innovation orientation in managing a knowledge-based service company.
摘要註
This timely book proposes a new perspective on building innovation in companies providing business services. Implementing an innovation orientation paradigm based on six pillars - strategy, organisational culture, human resources, structure and process, marketing, and technology - it sets out a framework for achieving innovation through knowledge management. Offering practical suggestions for knowledge management, the book proposes a measurement tool of innovation orientation, highlighting the key challenges faced by companies providing business services and how a new, innovation-oriented paradigm can meet these challenges. Chapters provide a comprehensive analysis of service companies, illustrating a methodology by which these companies can gain a competitive advantage. Proposing theoretical insights for managing business services, this unique and state-of-the-art book will be of interest to international researchers of innovation and knowledge management, as it indicates potential paths for future research in these areas. Business managers and other practitioners will also benefit from this book’s practical guidance in the role of innovation orientation in managing a knowledge-based service company.