Lifting productivity in Singapore's retail and food services sectors : the role of technology, manpower and marketing / Mun Heng Toh.
- 作者： Toh, Mun Heng author.
- 其他作者：
- 其他題名：
- Role of technology, manpower and marketing
- 出版： Singapore ;Hackensack, NJ : World Scientific Publishing Co. Pte. Ltd. ©2018
- 主題： Industrial productivity , Retail trade , Management. , Food service , Industrial productivity--Singapore. , Retail trade--Management.--Singapore , Food service--Management.--Singapore
- ISBN： 9789813228313 (hardcover): NT$2695 、 9813228318 (hardcover)
- 一般註："Singapore Productivity Centre"--Back cover.
- 書目註：Includes bibliographical references.
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讀者標籤：
- 系統號： 005013945 | 機讀編目格式
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內容註
Introduction -- The use of lean management principle and practices for productivity improvement in the retail and food services sectors -- Use of self-service technology in supermarkets : case-study of a supermarket and consumer responses -- Seeking productivity improvement with self service technology (SST) in the food services sector : case study of six restaurants and a consumer survey -- Integrating the supply chain with RFID : a study on boosting productivity in the retail and F&B sectors -- The role of shared services in improving productivity in the food services sector -- 3D printing as a means of improving productivity -- M-commerce as a strategy to increase productivity in Singapore -- Effectiveness of cash management technologies and cashless payments in retail and food services sectors -- Adopting job redesign principles to transform business operations and raise productivity in the retail and food services sectors -- Effectiveness of loyalty cards in improving business performance and productivity : an appraisal in the retail and F&B industry of Singapore -- Concluding remarks -- References.